Terms of service
Terms & Conditions – Tudé
1. Overview
This website is operated by Tudé. Throughout the site, the terms “we”, “us” and “our” refer to Tudé Fragrance. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian to use this site.
3. Products & Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details at any time without prior notice.
We strive to display product images and descriptions as accurately as possible; however, slight variations in color or appearance may occur due to screen differences.
4. Pricing & Payments
All prices are listed in PKR and are subject to change without notice.
We offer:
- Cash on Delivery (COD)
- Online payments (where applicable)
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or unauthorized transactions.
5. Order Confirmation
Once an order is placed, you may receive a confirmation call, SMS, or email. Tudé Fragrance reserves the right to cancel any order if it cannot be verified or fulfilled.
6. Shipping & Delivery
Delivery timelines are estimates and may vary based on location and external factors.
We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
7. Returns & Refunds
Returns are only accepted in the following cases:
- Product received is damaged
- Wrong item delivered
Requests must be made within the specified return window mentioned in our Returns Policy.
Products must be unused and in original packaging.
Due to the nature of fragrance products, used or opened items are not eligible for return.
8. Order Cancellation
Orders can only be cancelled before dispatch. Once shipped, the order cannot be cancelled.
9. Intellectual Property
All content on this website, including logos, images, text, and design, is the property of Tudé Fragrance and may not be used, reproduced, or distributed without permission.
10. Limitation of Liability
Tudé Fragrance shall not be liable for any direct or indirect damages arising from the use of our website or products.
11. Third-Party Services
We may use third-party services such as payment gateways and courier providers. We are not responsible for their actions, policies, or service issues.
12. Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy.
By using this website, you agree to the collection and use of information in accordance with our Privacy Policy.
Please review our Privacy Policy for more details on how your personal data is handled.
13. User Conduct
You agree not to use this website for any unlawful or unauthorized purpose. Any misuse of the website may result in termination of access.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: [your email here]
Phone: [your number here]